At Teacher@Scale, the vast majority of the resources you purchase are delivered electronically.
If your purchase falls into one of the exceptions listed below, you may be eligible for a refund.
1. A resource file is damaged or is missing content.
2. A resource preview and/or description misrepresents what is actually contained in the resource. (Requests are subject to Teacher@Scale review)
3. You are unable to access a resource because the technical requirements aren't included in the resource description.
4. The same resource is accidentally purchased twice.
If your purchase meets these guidelines, you can submit a refund firstname.lastname@example.org. As part of your request, be sure to include the resource name, your concerns about the resource, and any specific examples or details you might have, along with Screenshots.